We will convert from a disposal to a repair society.
Or perish.
Replacing trolley
wheels pays !
If your suitcase is allright otherwise, a replacemet is worth it. Check prices !
Get better wheels
than OEM ones !
We'll replace standard trolley wheels with ball bearing type for noise reduction and easy handling.
Reduce
waste !
A suitcase discarded unnecessarily causes ~3-6 kilos of plastic waste. With a economically sensible repair, we provide a small contribution against the disposable madness of our society.
We can easily do:
Without any hassles we can:
- swap wheels of 2-wheel and 4-wheel suitcases
- repair 8-wheel suitcases
- replace missing wheels
- fix or replace fixed or tilting handles
Most cases we can offer a solution at fixed price, please contact one of our points of acceptance.
More of a challenge is....
With more effort we can help as well if
- wheel gear including molded attachment part disappeared completely
- the moulded part for the wheel gear is broken or seriously damaged, or
- the telescopic handle is broken
In this case we need to produce new parts. We do dispose of a permanently growing library of 3D printing models, but happen having to do re-engineering works first.
Please contact one of our points of acceptance or contact us.
Where we are out of the game.
Unfortunately, we cannot help if a case corner is completely destroyed. In this highly stressed area, the usual repair methods fail and we are unfortunately unable to offer you anything technically and visually convincing.
This also applies to broken telescopic poles. Only in case you are very lucky, you may be able to find suitable spare parts.
If you want to be on the safe side...
If you want to be absolutely sure, please send us pictures of the wheels/castors and the wheel holders/wheel arches of your case. Please take the pictures from a distance of approx. 1 metre and include a telephone number, as consultation is sometimes necessary.
Manufacturer and type designations or the dimensions of the case or wheel holder are of no use to us, please do not send them. Please do not ask us for OEM spare parts - we cannot provide those either.
At present, your suitcase can be accepted in
- Germany in Berlin, Hamburg, Stuttgart, Frankfurt, Hannover, München und Erding/Flughafen MUC, Nürnberg, Duisburg, Freiburg / Br. and Köln – sowie
- Switzerland in Zürich
Our points of acceptance with all details can be found here. Processing time normally is 1-2 weeks - in case of special urgency we can be faster, please ask. More points of acceptance are under preparation.
Dispatch Repair Service
Here is information on our dispatch service for Germany:
Our Swiss dispatch service you can find there:
We're providing addresses, conditions and a number of hints as well.
Instructions for Dispatch repair service:
- In the case of 4-wheeled suitcases, we always replace at minimum two wheels at the side of the handle. Even if only one wheel looks damaged, in fact almost always both wheels are worn out similarily. Within a period of weeks or months, the second wheel of the handle side would - with high probability - be damaged as well.
- Please do not send any loose parts, fittings, bolts, etc. – these can be lost in the daily routine.
- Please allow 2-3 weeks processing time; urgency please note the OUTSIDE of the package, we will then take special effort.
Prices
All prices are EUR, including VAT.
On our services, we provide a 2 years warranty.
| two-wheeled suitcase | Deutschland (in €) | Schweiz (in CHF) |
| Replacement of both wheels on a 2-wheeled suitcase, wheel housings disassembled by customer | 29,00 | 31,00 |
| Replacement of two wheels, submission of a complete suitcase, wheel housings riveted (fully or partially) | 43,00 | 47,00 |
| Replacement of two wheels, submission of a complete suitcase, wheel housings bolted | 36,00 | 40,00 |
| four-wheeled suitcase | ||
| Replacement of 2 wheels on a 4-wheeled suitcase (light gray wheels) | 22,00 | 24,00 |
| Replacement of 4 wheels on a 4-wheeled suitcase (light gray wheels) | 35,00 | 38,00 |
| Replacement of 2 wheels on a 4-wheeled suitcase (black or orange PU wheels) | 25,00 | 28,00 |
| Replacement of 4 wheels on a 4-wheeled suitcase (black or orange PU wheels) | 38,00 | 42,00 |
| eight-wheeled suitcase | ||
| Replacement of 4 wheels on a 8-wheeled suitcase, wheels diameter 50mm | 26,00 | 29,00 |
| Replacement of 4 wheels on a 8-wheeled suitcase, wheels diameter 60mm | 29,00 | 31,00 |
| Replacement of 8 wheels on a 8-wheeled suitcase, wheels diameter 50mm | 42,00 | 46,00 |
| Replacement of 8 wheels on a 8-wheeled suitcase, wheels diameter 60mm | 46,00 | 50,00 |
| Swivel castors | ||
| Installation of two castors, wheel gears dismantled by the customer | 26,00 | 29,00 |
| Installation of four castors, wheel gears dismantled by the customer | 33,00 | 36,00 |
| Einbau von zwei Lenkrollen, kompletter Koffer | 35,00 | 38,00 |
| Einbau von vier Lenkrollen, kompletter Koffer | 53,00 | 58,00 |
| surcharges | ||
| immediate repair (per case) | 10,00 | 12,00 |
| special sizes: Wheel width under 24mm or wheel diameter above 84mm (per pair) | 6,00 | 6,00 |
| PU wheels in swivel castors | 4,00 | 5,00 |
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