We will convert from a disposal to a repair society.
What we can do.
In most cases, we can help. Normally, we remove wheels from wheel gears and install new ball bearing wheels with bolted axles. Even in special cases, we often can offer a solution. For example, we can insert metal washers for reinforcement, strengthen damaged wheel housings with steel plate and replace the destroyed wheel gears with castors made of steel.
Where we are out of the game.
Unfortunately not, we can help, if
- the wheel gear as well as the moulded part attached to the suitcase have disappeared,
- the moulded part for the wheel holder is broken or seriously damaged, or
- a case corner is completely destroyed.
There are so many different types of wheel gears that we cannot procure the variety of spare parts. In case of a missing wheel gear, you can try to find spare parts at one of the well-known internet retailers. The chances of finding the appropriate part, however, are very small. Here we regret having to surrender.
If you want to be on the safe side...
If you want to be on the safe side, please send us images of your suitcase (wheels, wheel gear). Thus we can check if our stock holds proper spare wheels. Please also provide a phone number, occasionally consultation is necessary.
Manufacturer and type designation or the dimensions of the suitcase - please don't tell us - they are not of any use for us.
Die Bearbeitungszeit beträgt normalerweise 1-2 Wochen – bei besonderer Dringlichkeit können wir oft auch schneller. Weitere Annahmestellen sind in Vorbereitung, andere im Gespräch.
Dispatch Repair Service
Our dispatch repair service is available here:
There, you will find all information required.
Instructions for Dispatch repair service:
- In the case of 4-wheeled suitcases, we always replace at minimum two wheels at the side of the handle. Even if only one wheel looks damaged, in fact almost always both wheels are worn out similarily. Within a period of weeks or months, the second wheel of the handle side would - with high probability - be damaged as well.
- Please do not send any loose parts, fittings, bolts, etc. – these can be lost in the daily routine.
- Please allow 2-3 weeks processing time; urgency please note the OUTSIDE of the package, we will then take special effort.
All prices are EUR, including VAT.
On our services, we provide a 2 years warranty.
|two-wheeled suitcase||Deutschland |
|Replacement of two wheels in 2-wheel suitcase, wheel housings removed from the suitcase by customer||29,00||31,00|
|Replacement of two wheels, submission of a complete suitcase, wheel housings riveted (fully or partially)||43,00||47,00|
|Replacement of two wheels, submission of a complete suitcase, wheel housings bolted||36,00||40,00|
|Austausch von 2 Rädern am 4-rädrigen Koffer, Radhalter ausgebaut oder kompletter Koffer (hellgrau)||22,00||24,00|
|Austausch von 4 Rädern am 4-rädrigen Koffer, Radhalter ausgebaut oder kompletter Koffer (hellgrau)||35,00||38,00|
|Austausch von 2 Rädern am 4-rädrigen Koffer, Radhalter ausgebaut oder kompletter Koffer (schwarz, PU)||25,00||28,00|
|Austausch von 4 Rädern am 4-rädrigen Koffer, Radhalter ausgebaut oder kompletter Koffer (schwarz, PU)||38,00||42,00|
|Replacement of 4 wheels on a 8-wheeled suitcase, wheels diameter 50mm||26,00||29,00|
|Replacement of 4 wheels on a 8-wheeled suitcase, wheels diameter 60mm||29,00||31,00|
|Replacement of 8 wheels on a 8-wheeled suitcase, wheels diameter 50mm||42,00||46,00|
|Replacement of 8 wheels on a 8-wheeled suitcase, wheels diameter 60mm||46,00||50,00|
|installation of steel casters|
|Installation of two castors, wheel gears dismantled by the customer||26,00||29,00|
|Installation of four castors, wheel gears dismantled by the customer||33,00||36,00|
|Installation of two castors, complete suitcase||35,00||38,00|
|Installation of four castors, complete suitcase||53,00||58,00|
|immediate repair (per case)||10,00||12,00|
|special sizes: Wheel width under 24mm or wheel diameter above 84mm (per pair)||6,00||6,00|